Safety & Guidelines

Your safety is our top priority. Follow these guidelines for a secure experience.

Our Safety Commitment

At Safari Yatri, we're dedicated to creating a safe environment for both passengers and drivers. Our platform includes multiple safety features and verification processes to protect our community.

Remember: Your safety is a shared responsibility. Always exercise good judgment when interacting with others.

Safety Tips for Passengers

1

Always verify your driver's identity by checking their name, photo, and vehicle details in the app before entering the vehicle.

3

Confirm the OTP with your driver to ensure you're with the correct person.

4

Sit in the back seat when traveling alone for maximum personal space.

5

Trust your instincts - if something feels wrong, don't hesitate to cancel the ride.

Safety Guidelines for Drivers

1

Always maintain your vehicle in good condition with regular safety checks.

2

Verify passenger details through the app before starting the trip.

3

Follow all traffic rules and speed limits - safety comes before speed.

4

Use the in-app navigation system for optimal routing and safety tracking.

Emergency Assistance

In case of emergency:

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Quickly call local emergency services (Nepal Police: 100).

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For non-emergency safety concerns, contact Safari Yatri support immediately.

Driver Verification Process

Every Safari Yatri driver undergoes a strict verification process:

1
Document Submission

Drivers must provide their vehicle details, including vehicle type, vehicle number, vehicle owner’s name, and phone number.

2
Approval

Only after passing all checks is a driver approved to accept rides.

Safety Features

We've built multiple safety features into the Safari Yatri platform:

OTP Verification

Every ride requires a unique OTP that both passenger and driver must confirm, ensuring you're matched with the right person.

Real-Time Tracking

Your ride is tracked from pickup to drop-off, with route details recorded in our system.

24/7 Support

Our support team is always available to assist with any safety concerns.

Community Guidelines

To ensure a positive experience for everyone, we expect all users to follow these community standards:

Treat everyone with respect - no discrimination, harassment, or abusive behavior

Maintain proper hygiene and vehicle cleanliness

No smoking or consumption of alcohol/drugs during rides

Respect personal space and boundaries

Follow all local laws and regulations

Violations of these guidelines may result in account suspension or permanent removal from the platform.

Need Help or Want to Report an Issue?

Our support team is available 24/7 to address any safety concerns or questions.

Contact Safety Team